The company apologises to customers and promises it has “taken several corrective actions to ensure this never happens again”.


Samsung has blamed faulty batteries for the fires that led to last year’s humiliating recall of its Galaxy Note 7 device.

The batteries had been suspected as the cause but Samsung said on Monday that this had been confirmed by internal and independent investigations.

Around 700 researchers and engineers worked on the investigation, testing more than 200,000 devices and more than 30,000 batteries, the company said in a statement.


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